FAQ
Questions we get every week
If yours is not here, send it on WhatsApp — we reply within a few hours, seven days a week.
Booking
How do we book you?
Send us your event type, date, venue and rough guest count on WhatsApp — or fill in the form on the contact page, which writes the same message for you. We reply within a few hours and send a design direction and a fixed quote within 24 hours. A 40% advance holds the date.
How far in advance should we book?
In wedding season (October to March) two to four weeks. Outside season one to two weeks is usually fine. Baby showers and dholkis can often be done at shorter notice. If your date is close, message us anyway — we keep a few slots open for short-notice work.
Do you take more than one event on the same day?
Only if the timings and locations genuinely allow it without either event being rushed. If they do not, we say no rather than stretching the team thin.
Can we meet before booking?
Yes. We can visit your venue in Lahore, or you can send a short video walk-through on WhatsApp — which is what most clients do and it is usually enough.
Pricing and payment
Is the quote fixed?
Yes. The number we send covers design, materials, installation and takedown. It only changes if you ask for something extra after the quote is agreed, and we tell you the cost before doing it.
What is the payment schedule?
40% advance to hold the date, balance on the day before setup begins.
How can we pay?
Bank transfer, Easypaisa, JazzCash or cash.
What if we have to cancel?
The advance is refundable up to ten days before the event. Inside ten days, materials have usually been ordered and the date has been turned down for others, so it is not.
Why can you not give a final price on WhatsApp straight away?
Because the honest number depends on your venue, guest count and how much fresh floral work you want. We would rather give you a real quote in 24 hours than a low number now and a higher one later.
On the day
When do you arrive?
Depending on the size of the setup, between three and ten hours before your guests. For large hall builds we often start the previous evening.
Do you stay during the event?
For larger setups, yes — someone stays on site in case anything needs adjusting. For smaller ones we finish, check everything with you, and leave.
Who takes everything down?
We do, the same night or the next morning. It is included in the quote, not a separate charge.
Will the setup damage our walls, floors or ceiling?
No. We use free-standing frames and non-marking fixings. If something has to be anchored we ask first, and we repair anything we mark.
Venues and areas
Which areas of Lahore do you cover?
All of it — DHA, Gulberg, Bahria Town, Johar Town, Model Town, Askari, Cantt, Wapda Town, Valencia, Garden Town, Iqbal Town, Faisal Town and everywhere in between. Outside Lahore, travel is quoted separately.
Do you work at homes as well as halls?
Yes, and a large share of our work is at homes — lawns, rooftops and drawing rooms. We survey the space first so nothing is a surprise on the day.
Can you set up on a rooftop?
Yes. Rooftop structures are built to be wind-safe, which is why we always look at the space before quoting.
What if it rains?
For outdoor bookings we agree a backup plan when you book — either a covered alternative in the same venue or a modified indoor build. We do not leave that decision to the morning of the event.
Send us your date and we will send back a design.
Fill the form and everything lands on our WhatsApp as one message. Design direction and a fixed quote come back within 24 hours.